FAQ

Detailed information regarding platform usage, membership benefits, and refund processes.

Platform & Account

Aistock100 is an AI-powered automated trading platform. Our algorithms monitor the market 24/7 to generate optimal buy/sell signals. Via API connections, the system executes trades directly in your brokerage account automatically.

Registration is free. We also offer a "Referral Program". If you register via a friend's link and upgrade to VIP, both you and your friend receive a $100 Bonus Credit.

Auto-Trading Setup

We currently support: Alpaca (Recommended), Tradier, and Interactive Brokers (IBKR). Please ensure your broker account has API trading enabled.

Yes! When setting up your API key, check the "Paper Trading Account" option. The system will run strategies in a simulation environment without using real money.

No. Credits are strictly for offsetting VIP service fees within the platform and cannot be exchanged for cash or withdrawn to a bank account.

Refund Policy

90-Day Satisfaction Guarantee

If you are unsatisfied with the VIP service, you may request a refund within 90 days of your first payment.

Refund Calculation (Important)

Refunds are strictly limited to the CASH amount you actually paid via payment gateways. Any portion paid using Referral Credits or Bonuses is NON-REFUNDABLE and cannot be exchanged for cash.

Example A: Paid $199 Cash → Refund $199.
Example B: Paid $99 Cash + $100 Credit → Refund $99.
Example C: Paid $0 Cash (Full Credit) → Refund $0.

To request a refund, please email your registered email address to: service@aistock100.com